Advanced Merchant Services

Mail Order / Telephone OrderMail Order/Telephone Order Processing

The fastest-growing segment of credit card use today is in “card-not-present" transactions in which a customer makes their purchase by mail order or telephone order (MOTO), or by fax, instead of being physically present at the merchant's location. Whether the you use a standard credit card terminal, a software-based solution, or an internet virtual terminal, your business counts on credit card processing.

If your business accepts credit cards as a MOTO (card-not-present) merchant, one of your biggest expenses may be the processing fees. If your merchant acount is not setup properly, you may be paying larger-than-necessary fees, and be open to higher risk for fraud and chargebacks. While a MOTO account has a different rate schedule than a typical retail-based account, it is still much less expensive than trying to process your orders on an account set up for retail (card present) transactions.  Because you never take physical possession of a credit card so that you can swipe it through a magnetic strip reader, both Visa and Mastercard use different criteria for evaluating risk and have those different fee structures for card-not-present transactions.


Phone OrderIdeal merchants who should have card-not-present accounts are:
  • Business-to-Business Sales
  • Catalog Order
  • Service Industries (such as plumber, contractor, etc.)
  • Internet merchants who want to offer telephone order backup

But many merchants are still not told about MOTO opportunities and are sustaining high processing fees that are not necessary. When you contact AMS, our Business Solutions Consultants are trained to ask the right questions and evaluate your business to develop a custom merchant solution to truly meet your business needs, both current and future.

PCCharge ProWhen MOTO is the right solution, we can easily help you establish merchant accounts for your telephone orders and card-not-present transactions.  It takes just minutes to do the necessary paperwork and within a few days you will be up and processing.

Call us today at (866) 914-2AMS, or email Advanced Merchant Services to set up your account.  You will be glad you did!